A server's job description can include many responsibilities, including:

  • Greeting customers: Making guests feel welcome and ensuring they are comfortable
  • Taking orders: Listening to customers' preferences, answering questions, and providing recommendations
  • Serving food and drinks: Picking up and delivering orders to customers, and removing plates and refilling cups
  • Ensuring customer satisfaction: Checking in with customers, addressing concerns, and communicating with diners throughout their meal
  • Processing payments: Handling cash and credit card transactions, including getting change and acquiring signatures
  • Cleaning: Wiping and sanitizing counter tops, stripping linens from tables, and placing chairs on top of tables so the floor can be swept and mopped
  • Assisting with opening and closing: Helping prepare the establishment for closing

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